Synopsis:
The post Glass-Steagall era has presented insurers with new
opportunities and risks during a
time when information flows and business processes are being
impacted by changing technology. In this paper, the author explores how
insurers use and perceive current technology to carry out their operations by
reporting results from a sample of insurers that includes some of the nation’s
largest property & casualty insurers.
Among insurers in the sample
an on-line channel is having a significant impact on customer retention and
revenue enhancement, but a lesser impact on cost...Read more
About the Author
As the founder of Vantage Agora (VA), Harsha has been instrumental in the growth of the company since its inception. Harsha has over 20+ years of experience in consulting, Enterprise Social Networking, Business Intelligence, and Process improvement. His work with companies such as Fidelity, American Airlines, I2 Technologies, etc, has made him an Expert in Business intelligence and Process improvement.
Harsha has developed a patent pending 'Enterprise Social Network – VA Club', Harsha also has 4 process improvement patents.
Harsha graduated MBA from southern Methodist University (SMU) Dallas, a masters in Computer Science from Louisiana State University (LSU) Baton Rouge, and a Bachelors in Engineering from Bangalore University (BU).
About Vantage Agora
Vantage Agora (VA) is a global provider of back-office solutions, custom IT services and consulting services for companies in the insurance, finance, and healthcare sectors. As a SSAE 16 Type II audited company, Vantage Agora utilizes advanced data processing and quality control systems on a secured network to ensure efficient, comprehensive management of back-office functions such as insurance, accounting, financial and administrative tasks. Founded in 2004, Vantage Agora has offices in Cleveland and Dallas.
Know more about Harsha and Vantage Agora.
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