Sunday 21 October 2012

The Real Cost of your Operations: Something that Nobody is Ready to Talk About

Don't want to talk about cost

The last couple of weeks I have been on the road and had the opportunity of discussing operational issues with several customers and industry leaders (CEOs, CFOs, COOs) in the Texas and Ohio area. Every one of them said that business was turning around but they have been severely impacted by service levels issues....Read more

About the Author

As the founder of Vantage Agora (VA), Harsha has been instrumental in the growth of the company since its inception. Harsha has over 20+ years of experience in consulting, Enterprise Social Networking, Business Intelligence,  and Process improvement. His work with companies such as Fidelity, American Airlines, I2 Technologies, etc. has made him an expert in Business intelligence and Process improvement. 
Harsha has developed a patent pending 'Enterprise Social Network – VA Club', Harsha also has 4 process improvement patents.

Harsha graduated MBA from southern Methodist University (SMU) Dallas, a masters in Computer Science from Louisiana State University (LSU) Baton Rouge, and a Bachelors in Engineering from Bangalore University (BU).

About Vantage Agora

Vantage Agora (VA) is a global provider of back-office solutions, custom IT services and consulting services for companies in the insurance, finance, and healthcare sectors. As a SSAE 16 Type II audited company, Vantage Agora utilizes advanced data processing and quality control systems on a secured network to ensure efficient, comprehensive management of back-office functions such as insurance, accounting, financial and administrative tasks. Founded in 2004, Vantage Agora has offices in Cleveland and Dallas.



Know more about Harsha and Vantage Agora.


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