The Real Cost of your Operations: Something that Nobody is Ready to Talk About

Don't want to talk about cost

The last couple of weeks I have been on the road and had the opportunity of discussing operational issues with several customers and industry leaders (CEOs, CFOs, COOs) in the Texas and Ohio area. Every one of them said that business was turning around but they have been severely impacted by service levels issues....Read more

About the Author

As the founder of Vantage Agora (VA), Harsha has been instrumental in the growth of the company since its inception. Harsha has over 20+ years of experience in consulting, Enterprise Social Networking, Business Intelligence,  and Process improvement. His work with companies such as Fidelity, American Airlines, I2 Technologies, etc. has made him an expert in Business intelligence and Process improvement. 

Harsha has developed a patent pending 'Enterprise Social Network – VA Club', Harsha also has 4 process improvement patents.

Harsha graduated MBA from southern Methodist University (SMU) Dallas, a masters in Computer Science from Louisiana State University (LSU) Baton Rouge, and a Bachelors in Engineering from Bangalore University (BU).

About Vantage Agora

Vantage Agora (VA) is a global provider of back-office solutions, custom IT services and consulting services for companies in the insurance, finance, and healthcare sectors. As a SSAE 16 Type II audited company, Vantage Agora utilizes advanced data processing and quality control systems on a secured network to ensure efficient, comprehensive management of back-office functions such as insurance, accounting, financial and administrative tasks. Founded in 2004, Vantage Agora has offices in Cleveland and Dallas.

Know more about Harsha and Vantage Agora.

If You Want To Burn Money Do It Yourself!

Smart Choice!

Before we go any further I request you to please read something that I had shared with you a few months ago “The need for the expert”. This article explains when and why companies should think about outsourcing work and when they should not.
If you are lazy (like me) and don’t want to read the article here is the one paragraph conclusion from this article. “People and companies outsource work when they are sure that the task or the product is done better by someone else and I can just pay for the work than do it myself. This is a basic human trait. Think about it, people called it division of labor! Companies should think...Read more... 

If you agree with this, you are burning money!

Recently I read an article which went on to say that having partner company work on your back office processing is risky because your organization does not have any control over how your partner company works. It also stated that your company might be in trouble if your partner company is acquired or something to that effect.

About the Author

As the founder of Vantage Agora (VA), Harsha has been instrumental in the growth of the company since its inception. Harsha has over 20+ years of experience in consulting, Enterprise Social Networking, Business Intelligence,  and Process improvement. His work with companies such as Fidelity, American Airlines, I2 Technologies, etc. has made him an expert in Business intelligence and Process improvement. 

Harsha has developed a patent pending 'Enterprise Social Network – VA Club', Harsha also has 4 process improvement patents.

Harsha graduated MBA from southern Methodist University (SMU) Dallas, a masters in Computer Science from Louisiana State University (LSU) Baton Rouge, and a Bachelors in Engineering from Bangalore University (BU).

About Vantage Agora

Vantage Agora (VA) is a global provider of back-office solutions, custom IT services and consulting services for companies in the insurance, finance, and healthcare sectors. As a SSAE 16 Type II audited company, Vantage Agora utilizes advanced data processing and quality control systems on a secured network to ensure efficient, comprehensive management of back-office functions such as insurance, accounting, financial and administrative tasks. Founded in 2004, Vantage Agora has offices in Cleveland and Dallas.

Know more about Harsha and Vantage Agora.

Enter the Matrix

We came across an interesting occurrence; in fact this has happened a few times before, we thought that this would be a good experience to share to a broader audience.

Complete Visibility with Dashboards

Sequence of Events:

1. One fine Monday morning the CEO and COO of a company are out on a client visit. Later that afternoon the COO was looking into VA Matrix (her new business analysis/decision support tool) production reports for the hourly update of the progress in their organization. She is startled by what she sees; 1:00 PM and the team has not closed any orders for the day! She hurriedly sends an email to her second in line asking why the team has not closed their business; her second in line gets data by walking around.....Read more

About the Author

As the founder of Vantage Agora (VA), Harsha has been instrumental in the growth of the company since its inception. Harsha has over 20+ years of experience in consulting, Enterprise Social Networking, Business Intelligence,  and Process improvement. His work with companies such as Fidelity, American Airlines, I2 Technologies, etc, has made him an Expert in Business intelligence and Process improvement. 

Harsha has developed a patent pending 'Enterprise Social Network – VA Club', Harsha also has 4 process improvement patents.

Harsha graduated MBA from southern Methodist University (SMU) Dallas, a masters in Computer Science from Louisiana State University (LSU) Baton Rouge, and a Bachelors in Engineering from Bangalore University (BU).

About Vantage Agora

Vantage Agora (VA) is a global provider of back-office solutions, custom IT services and consulting services for companies in the insurance, finance, and healthcare sectors. As a SSAE 16 Type II audited company, Vantage Agora utilizes advanced data processing and quality control systems on a secured network to ensure efficient, comprehensive management of back-office functions such as insurance, accounting, financial and administrative tasks. Founded in 2004, Vantage Agora has offices in Cleveland and Dallas.

Know more about Harsha and Vantage Agora.