Insurance Back-office Services: Pricing Secrets Revealed!

Even after all these years of doing business, both as a customers and as a supplier, I am constantly amazed with the number new tricks that suppliers come up with to try and make a buck extra from a customer and vise-versa. Much like the “Masked Magician Show” in this article we try to demystify the service pricing and tell you what other service providers hold as a secret....Read more

About the Author

As the founder of Vantage Agora (VA), Harsha has been instrumental in the growth of the company since its inception. Harsha has over 20+ years of experience in consulting, Enterprise Social Networking, Business Intelligence,  and Process improvement. His work with companies such as Fidelity, American Airlines, I2 Technologies, etc, has made him an Expert in Business intelligence and Process improvement. 

Harsha has developed a patent pending 'Enterprise Social Network – VA Club', Harsha also has 4 process improvement patents.

Harsha graduated MBA from southern Methodist University (SMU) Dallas, a masters in Computer Science from Louisiana State University (LSU) Baton Rouge, and a Bachelors in Engineering from Bangalore University (BU).

About Vantage Agora

Vantage Agora (VA) is a global provider of back-office solutions, custom IT services and consulting services for companies in the insurance, finance, and healthcare sectors. As a SSAE 16 Type II audited company, Vantage Agora utilizes advanced data processing and quality control systems on a secured network to ensure efficient, comprehensive management of back-office functions such as insurance, accounting, financial and administrative tasks. Founded in 2004, Vantage Agora has offices in Cleveland and Dallas.

Know more about Harsha and Vantage Agora.

Back Office Operations Success: 10 Steps You Have To Take As A Customer!

I have been a part of service teams or have managed service teams both as a supplier and as a customer since 1996. After all these years, in over 100+ engagements (Having partners ranging from fortune 50 companies to one person startups), I have come to the conclusion that as a “Customer” we hold more keys to making any service project successful than the service providers themselves! Most customer companies work really hard on the contract, beat up the supplier J, and once the contract is signed, just let the supplier and their internal teams ‘WING IT’,....Read more

About the Author

As the founder of Vantage Agora (VA), Harsha has been instrumental in the growth of the company since its inception. Harsha has over 20+ years of experience in consulting, Enterprise Social Networking, Business Intelligence,  and Process improvement. His work with companies such as Fidelity, American Airlines, I2 Technologies, etc, has made him an Expert in Business intelligence and Process improvement. 

Harsha has developed a patent pending 'Enterprise Social Network – VA Club', Harsha also has 4 process improvement patents.

Harsha graduated MBA from southern Methodist University (SMU) Dallas, a masters in Computer Science from Louisiana State University (LSU) Baton Rouge, and a Bachelors in Engineering from Bangalore University (BU).

About Vantage Agora

Vantage Agora (VA) is a global provider of back-office solutions, custom IT services and consulting services for companies in the insurance, finance, and healthcare sectors. As a SSAE 16 Type II audited company, Vantage Agora utilizes advanced data processing and quality control systems on a secured network to ensure efficient, comprehensive management of back-office functions such as insurance, accounting, financial and administrative tasks. Founded in 2004, Vantage Agora has offices in Cleveland and Dallas.

Know more about Harsha and Vantage Agora.

A Sure Way of Reducing Operational Cost: "Eat Your Own Dog Food!"

"What????!!!" We are surprised if this was your reaction reading this title. From our collective experience of over 100 years of operational management it is very clear that in order to manage, grow, and keep operations (Delivery or Operations or Back Office whatever you want to call it) the "C" level people of the organization have to measure themselves and their bonuses based on the same Key Result Area (KRA) as the rest of the organization. "Huh!!!!! ....Read more

About the Author

As the founder of Vantage Agora (VA), Harsha has been instrumental in the growth of the company since its inception. Harsha has over 20+ years of experience in consulting, Enterprise Social Networking, Business Intelligence,  and Process improvement. His work with companies such as Fidelity, American Airlines, I2 Technologies, etc, has made him an Expert in Business intelligence and Process improvement. 

Harsha has developed a patent pending 'Enterprise Social Network – VA Club', Harsha also has 4 process improvement patents.

Harsha graduated MBA from southern Methodist University (SMU) Dallas, a masters in Computer Science from Louisiana State University (LSU) Baton Rouge, and a Bachelors in Engineering from Bangalore University (BU).

About Vantage Agora

Vantage Agora (VA) is a global provider of back-office solutions, custom IT services and consulting services for companies in the insurance, finance, and healthcare sectors. As a SSAE 16 Type II audited company, Vantage Agora utilizes advanced data processing and quality control systems on a secured network to ensure efficient, comprehensive management of back-office functions such as insurance, accounting, financial and administrative tasks. Founded in 2004, Vantage Agora has offices in Cleveland and Dallas.

Know more about Harsha and Vantage Agora.